Tech support that feels calm and simple
Social Tech Solutions helps older adults learn the basics, fix common issues, and feel safer online. Sessions are friendly, practical, and tailored to what you want to do, from video calling family to managing passwords.
We can work one-to-one, support couples, or help families set things up for parents and grandparents.
Services
Choose a one-off session or ongoing support. We focus on real life tasks and confidence, not technical jargon.
Phone and tablet basics
Calls, contacts, messages, settings, storage, photos, and useful apps.
Ideal for beginners or after a new device purchase.
Computer confidence
Email, file organisation, printing, video calls, updates, and common problems.
Windows, macOS, and Chromebooks supported.
Online safety
Spotting scams, safer browsing, privacy settings, and secure passwords.
Practical steps to reduce risk and worry.
WiFi and setup
Routers, printers, smart TVs, Alexa, and connecting devices reliably.
Great for new broadband installs or moving house.
Staying connected
WhatsApp, FaceTime, Zoom, and sharing photos with friends and family.
We will practise together until it feels easy.
Ongoing support
Regular check-ins, quick fixes, and a friendly person to ask when things change.
Perfect for peace of mind.
How it works
1. Quick chat
Tell us what you want help with. We will suggest the best session type and length.
2. Book a session
Choose home visit or remote support. Evening and weekend slots available where possible.
3. Simple notes
You will get clear steps to keep, so you can repeat what you learned later.
Pricing
Transparent pricing with no pressure.
Starter session
£25
60 minutes - remote or in person
- One clear goal
- Hands-on practice
- Follow-up notes
Home visit
£37.50
90 minutes - in your home
- Device setup, fixes and training
- WiFi and printing help
- Safer settings check
Ongoing support
£50
Monthly plan
- Regular check-in
- Priority help slots
- Quick questions welcome
Note: Travel fees may apply outside the service area. Confirm this during the booking call.
What people say
I can finally do video calls with my family without panicking.
Client, [Town]
Everything was explained clearly and written down so I can remember.
Client, [Town]
We sorted out passwords and scams. I feel much safer now.
Client, [Town]
FAQ
Can you help my parent or grandparent?
Yes. We can support them directly, or help you set things up and write simple steps for them.
Do you offer remote support?
Yes. Remote sessions work well for many issues and can be arranged across the UK.
Will you need my passwords?
Usually no. If a login is required, you can type it yourself. We can also help you use a password manager.
Do I need to be good with technology already?
No. We start from wherever you are and go at your pace.
Contact
Tell us what you need help with and we will get back to you. If you prefer, call or message.
Phone: +44 0000 000000
Email: Email address coming soon
Service area: South London and remote support across the UK
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